Privacy Policy

Last updated: 16 April 2025

Kudos Coaching ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (www.kudos-coaching.com ) or use our services. We adhere to the General Data Protection Regulation (GDPR) and relevant UK data protection laws.

We may collect and process the following types of information:

2.1 Personal Information You Provide

This includes information you voluntarily give us, such as:

• Contact Details: Your name, email address, phone number when you fill out contact forms or subscribe to updates.
• Business Information: Your company name and job title if relevant to your enquiry.
• Communication Preferences: Your choices regarding receiving marketing communications from us.
• Enquiry Details: Information you provide when contacting us for support or consultation requests.

2.2 Information Collected Automatically

When you interact with our website, we may automatically collect technical information, including:

• Log Data: Your Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, such as pages visited, time spent on pages, links clicked, and navigation paths.
• Cookie Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Please see our Cookie Policy for details.

We use the information we collect for various purposes:

• To provide, operate, and maintain our website and services.
• To improve, personalise, and expand our website and services.
• To understand and analyse how you use our website.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (subject to your consent where required).
• To process your transactions or consultation bookings.
• To find and prevent fraud.
• To comply with legal obligations and enforce our policies.

We only process your personal data when we have a legal basis to do so, such as your consent, contract necessity, legal obligation, or legitimate interest.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., website hosting, analytics, email delivery). These providers only have access to the information necessary to perform their functions and are obligated to protect your data.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information for other purposes with your explicit consent.

Under GDPR and UK data protection laws, you have certain rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate data or completion of incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request restriction of processing under certain conditions.
• Right to Object to Processing: You can object to our processing of your data under certain conditions, particularly for direct marketing.
• Right to Data Portability: You can request transfer of the data we collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. We then securely delete or anonymise it.

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Our website may contain links to other websites not operated by us. If you click a third-party link, you will be directed to their site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, your data protection rights, or our data practices, please contact us:

• Data Controller: Kudos-coaching.com
• Location: Based in Bristol, UK
• Email: help@kudos-coaching.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).